Features
Everything you need to ship
a real AI support team.
Multi-channel agents, multi-lingual AI, real-time workflows, and enterprise-grade security — all in one platform. Deploy in under 10 minutes.
Channels
One platform.
Every channel your customers use.
Deploy AI agents where your customers already are — WhatsApp, voice, email, or all of them together.
AI Capabilities
Purpose-built for D2C revenue recovery.
Not a generic chatbot. Agents trained on your Shopify catalogue, your return policy, and the revenue plays that move the needle for D2C brands.
100+ pre-built agents
Abandoned cart recovery, lead qualification, order tracking, support tickets, appointment booking — ready to deploy.
Train on your data
Upload policies, FAQs, brand guidelines. Your agents learn your tone and rules in minutes.
Procedure builder
Visual workflow designer. Map conditions, escalations, and actions — no code required.
40+ languages,
28 Indian
Auto-detect, code-switch, respond fluently — including Hindi, Tamil, Telugu, Bengali.
Auto-escalate
Angry customer? Edge case? AI hands off to a human with full context — transcript included.
Live analytics
Track resolution rate, response time, CSAT, and escalations — per agent, per channel.
Enterprise ready
Built for teams who take security seriously.
Compliance, encryption, and sovereignty — everything your security team will ask about.
DPDP compliant
Indian data protection — data hosted in India, full audit logs.
SSO / SAML
Okta, Azure AD, Google Workspace — one-click login for your team.
On-premise option
Deploy inside your own VPC for full data sovereignty.
99.99% SLA
Enterprise-grade uptime with credits for any downtime breach.
Results
Revenue, not
vanity metrics.
Recovered carts, resolved tickets, rupees saved — what Depra delivers in production.
