WhatsApp AI that sells,
not just replies.
Your agent pulls order data from Shopify, checks live tracking, processes returns, and recommends products — in Hindi, English, and Hinglish. Every D2C revenue play wired in on day one.
11s
Avg response time
80%
Auto-resolution
3x
Cart recovery uplift
24×7
Always answering
What it does
Every capability, purpose-built.
Native Shopify integration
Live order status, tracking, inventory, refunds — all pulled in real time.
Multi-lingual out of the box
Hindi, English, Hinglish auto-detect. Plus Tamil, Telugu, Bengali, and 37 more.
Rich media support
Product cards, images, carousels, buttons, quick replies — full WhatsApp Business spec.
Custom workflows
Visual procedure builder — build your exact return/escalation flow without code.
Human hand-off
Escalates to your team with full conversation context when AI hits its limit.
Broadcast + campaigns
Send approved templates at scale. Abandoned cart, win-back, re-engagement.
How a typical flow works
A real return request, handled end-to-end.
No canned responses. AI pulls live data, applies your policy, and closes the loop.
Customer messages: "Mera order return karna hai, item damage hai"
AI detects Hindi, acknowledges in the same language, asks for the order number.
AI fetches order from Shopify
Pulls tracking, delivery date, return eligibility in real time. Verifies return window is open.
Requests photo evidence
Asks for a photo of the damaged product. Uses vision model to validate authenticity.
Initiates return in Shopify
Creates return label, sends pickup confirmation with slot options, updates customer CRM.
Escalates only if needed
Edge cases (refund > ₹10k, multiple items, angry tone) get routed to a human agent with full context.
Under the hood
Built on proven infrastructure.
Meta Business Solution Partner
Direct WhatsApp Business API access — no third-party middleware. Green tick in 48 hours.
P95 under 3 seconds
Sub-second first token, full response in ~3s including live Shopify lookup.
DPDP + Meta policies
Consent-first broadcasts, opt-out handling, and full audit logs — no account suspensions.
