Email AI that clears
your inbox.
Automatic triage, context-aware response drafting, and autonomous replies across Gmail and Outlook. Learns your tone from past threads — your team handles only the exceptions.
70%
Fewer tickets to humans
< 2min
First response time
40+
Languages understood
95%
Classification accuracy
What it does
Every capability, purpose-built.
Gmail + Outlook native
One-click OAuth setup. No IMAP forwarding or bounce issues. Labels sync both ways.
Auto-triage + routing
Classifies every email — bug, refund, feature request, general. Routes to the right team.
Context-aware drafting
Pulls from your knowledge base, past threads, and CRM to draft replies your team approves.
Autonomous replies
High-confidence messages get auto-sent. Flags the rest for human review with draft ready.
Tone learning
Analyses your past outgoing emails. Matches your team's voice — formal or casual.
Auto-translate
Receive in any language, reply in any language. Maintains context across translations.
How a typical flow works
An inbound refund request, closed in under 2 minutes.
AI reads, classifies, drafts, validates, and sends — with a human fallback.
Customer emails support@yourbrand.com
AI reads within seconds of delivery. Extracts the intent, entities, and sentiment.
Classifies as refund request
Tags the thread, routes to the refunds workflow, starts pulling the order from Shopify.
Validates return policy
Checks purchase date, return window, product category. Applies your refund rules.
Drafts a reply using your tone
Personalised response in your brand voice — acknowledges the issue, confirms refund amount, provides next steps.
Auto-sends if confident
95%+ confidence = sent automatically. Below that = flagged for review with draft ready for one-click send.
Under the hood
Built on proven infrastructure.
GPT-4o + Claude Sonnet 4.5
Ensemble routing — fast model for classification, deep model for draft quality.
Fine-tuned on your data
Your docs, past tickets, and knowledge base — indexed and retrievable in under 200ms.
No training on your data
Your data is never used to train foundation models. Full data isolation per tenant.
